Moving mailboxes from Google/Microsoft to Mailreef is possible and requires a few adjustments to your current settings within your domain's DNS. Here's how you can move them over.
1. Add Your Domain To Mailreef
Click "Create" then "Bring Your Own Domain"
Click "Create" then "Bring Your Own Domain". After you create your domain you will see settings that you have to add/edit on your domain.
2. Go To Your Domain DNS Settings & Add/Edit Credentials
This where you domain is own. For example, it would be on GoDaddy, Namecheap, Ionos, etc.... You can find guides on how to install each here.
Note: The moment you move the MX records from your provider to us the mailbox would stop working in Google/Microsoft.
3. Verify Domain in Mailreef
Once you have edited the DNS properly, you can hit "Check DNS" settings to confirm the new domain connection. Don't worry if the connection fails at first, it could take 1-72 hours for the DNS changes to update on your provider. We automatically check this connection for you once you set it up.
4. Add Mailboxes To Mailreef
Once the domain has been verified, the domain in your Mailreef view will turn green like this:
From there you can hit "Create" then "Add Mailbox". You will want to add in all the mailboxes that you used to have on Google/Microsoft. Once the mailbox has been added we will automatically start pulling in new emails moving forward.
Note: Old emails will NOT be pulled into Mailreef.
Do I need to rewarm up the mailboxes that have been warmed from another provider?
The short answer, is yes, you need to rewarm for 14-30 days. Email reputation is comprised of:
Domain reputation: aka your domain name. Example: acme.com
Email address reputation: aka your email address. Example: [email protected]
Domain IP address reputation: aka the IP that is hosting the domain. Example acme.com is hosted on GoDaddy, Namecheap, etc....
Sending server IP reputation: aka the IP address that manages the mail server. Example Google IP, Mailreef IP, Outlook IP, etc...
Everything is the same when you make the switch to Mailreef with the exception of the sending server IP reputation. To confirm, you will still have to warmup because the sending IP address is new.
Do I need to check anything for deliverability before adding a domain in?
Yes, you should really check the reputation of the domains before adding them in. For example, domains that were from Google Domains and now moved over to Squarespace domains have bad reputation generally. You can check MXToolbox.com to see if the domain is on any blacklists before adding into Mailreef. If a domain is one a blacklist you should not add it to Mailreef as it could effect your server reputation so add with caution!